Term & Services

TERMS AND CONDITIONS
Welcome to mygreendubai.com. This website is operated by Stem and Leaves Flowers Trading L.L.C. Please take a few minutes to go through the Terms and Conditions. Read them carefully before accessing and using our website or social media. Every time the term ‘Live Art’ is used, it is addressing the creation made by us using different variety of real florae. Stem and Leaves Flowers Trading L.L.C uses the term social media indicating the accounts solely belonging to us consists of (Facebook - mygreendubai, Instagram - mygreendxb, Twitter - mygreendubai and Linkedin - mygreendubai).
Stem and Leaves Flowers Trading L.L.C created and maintains this website, including all the information,live art products, plants, flowers and services available mentioned to you, the user. These Terms and Conditions apply to your access and your use of this website and/or making purchases and/or using any of services offered by us constitutes your agreement to follow these Terms and Conditions and to be guarded by them.
These Terms and Conditions apply to all users of the site and social media, including without any limitations of users who are browsers, merchants, customers, vendors and suppliers. Stem and Leaves Flowers Trading L.L.C reserves the right to change, update or amend the Terms and Conditions at any time without prior notice.
It is strongly recommended to review these Terms and Conditions before engaging in any purchases of products or services offered by the company.

GENERAL CONDITIONS
Stem and Leaves Flowers Trading L.L.C. prohibits you to use this website or the contents for any unlawful purpose, to discriminate or harm anyone based on gender, religion, race, ethnicity or nationality. By agreeing to and/or engaging with us through ordering products or using our services, you represent that you are at least the legal age of, at your city of residence.
Stem and Leaves Flowers Trading L.L.C has rights of immediate termination of your services if a violation or a breach of Terms and Conditions occurs or/if you use our products or services for any illegal or unauthorised purposes or the same is conducted under your influence by a third party.
Under the Terms and Conditions of Stem and Leaves Flowers Trading L.L.C, you agree not to copy, sell, resell or engage in exploiting any of the services or products we offer. We also reserve the right to refuse service to anyone at any time for any reason and are not legally bound to answer any questions to any one for the refusal.

GUARANTEE DISCLAIMER
Stem and Leaves Flowers Trading L.L.C does not provide guarantee for the live plants or flowers used for the creation of live art products once it has been obtained by the customer. We also reserve the right to dismiss the maintenance services if obtained by you. We do not give any guarantee that the same results will be obtained as if the live products are looked after by us.

USER FEEDBACK OR COMMENTS
Stem and Leaves Flowers Trading L.L.C welcomes the comments about our website and social media including and not limited to only our products and services; however any feedback, comments, messages, ideas, suggestions, notes or any other sort of communication sent to us via our website or social media shall remain the exclusive property of Stem and Leaves Trading L.L.C.

NO REFUND OR RETURN POLICY
Once the order of live art is delivered or the service contract is agreed upon by the parties involved, it will be considered as a final sale and will not have any return or refund policy. As we do not ship or courier the live art, the condition of the plants will be your sole responsibility should you get it shipped by a third party with or without our knowledge. Stem and Leaves Flowers Trading L.L.C will not be liable or responsible for the condition of the live art plants and flowers after it is delivered to you.

ERRORS, INACCURACIES AND INADVERTENCES
There may be times when the information on our website and social media accounts (Facebook, Instagram, Twitter and Linkedin) may have inaccuracies or errors in relation to the descriptions of the products and services available including but not limited to delivery charges, delivery times and availability of products used to create live arts. Stem and Leaves Flowers Trading L.L.C reserves the right to amend, change or update information without any prior notice at any time including the orders which are already placed by you.

AMENDMENTS TO THE PRODUCTS, SERVICES AND PRICES
Stem and Leaves Flowers Trading L.L.C shall not be liable to you or any third party for any change of prices of or products and services as they are subjected to change without prior notice. We also reserve the right to limit quantity or quantities of any live art pieces to be produced or the services. All the prices are based upon the nature of the orders from the customers. All the images available on our website and social media are processed with every effort to exhibit as accurately as possible, depending on each individual’s computer monitor or electronic device; we therefore, cannot guarantee the accuracy or same result.

CONTACT US
Should you have any concerns and questions about our Terms and Conditions, kindly contact us on info@mygreendubai.com